Rank | Abbreviation | Meaning |
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***** | FALSE BOOKING. | See deadend booking.
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***** | CLAIM PNR BOOKING. | A booking that occurs when a travel agency issues a ticket for a reservation made by the passenger and entered into the GDS by the airline reservationist.
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**** | DIRECT BOOKING. | When a passenger purchases a trip with a supplier, especially a cruise line, without the involvement of a travel agent. See also, direct book.
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**** | DEADEND BOOKING. | A booking that is completed on a GDS but never ticketed. Deadend bookings can result from training new hires, forgetfulness, or fraud on the part of the travel agent.
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*** | DOUBLE BOOKING. | The practice of booking and confirming two or more reservations when only one will be used.
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*** | AGENTLESS BOOKING. | A booking made by a consumer using an automated system and bypassing a travel agent.
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* | BOOKING. | A reservation.
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